A new report from the Government Accountability Office reveals that improvements made to the E-Verify system have resulted in the reduction of mismatch rates, ensuring employer compliance, and establishing better safeguards for employees’ personal information. The report comes at the same time that a new survey of E-Verify customers say the system is an effective tool to ensure a legal workforce.

In a review of E-Verify data from 2009 and 2010, the GAO noted a significant reduction in the number of tentative non-confirmations. Tentative non-confirmations are issued to individuals whose work eligibility status is checked by E-Verify but a discrepancy in their information appears. Typically, a tentative non-confirmation occurs when someone changes their name, but doesn't notify Social Security of the change.

The GAO also noted improvements in USCIS's improved monitoring of employers' compliance with E-Verify procedures and helping employers that are non-compliant become compliant.

The customer survey rated E-Verify on registration, ease of technical use, and customer service. The system received an 82 out of 100 on the American Customer Satisfaction Index. The survey found a high response for customer service and found that most customers would recommend the system to other employers, continue using the system, and are confident in the system's results.

“The E-Verify Program works exceptionally well, according to employers, and is a very promising tool for ensuring a legal workforce in the U.S.,” said USCIS Director Alejandro Mayorkas. “The high overall customer satisfaction score, along with the positive findings of the GAO report, are encouraging. While we are pleased with the program’s successes, we remain committed to continually improving E-Verify and enhancing this tool’s effectiveness for both workers and employers.”

For more information, see the press release from USCIS.


Updated: Wed, Jan 19th 2011 @ 4:41pm EST