ANSWER: Our website can be accessed by a variety of Internet browsers, but is most compatible with Microsoft's Internet Explorer. Click here to download the most recent version of Internet Explorer.

ANSWER: You can easily update your user information by going to http://www.numbersusa.com/user.

ANSWER: Are you logged in? If you're not logged in to our website, you'll need to do so in order to access the Action Buffet and send faxes. Please go to the homepage and click 'Login' or click here now. Remember, being on the mailing list and receiving our emails does not automatically allow you to send faxes; you must be a registered member of NumbersUSA. If you're on our mailing list, but not yet a member, you can register for a username and password by going to http://www.numbersusa.com/register.

ANSWER: In order to ensure that all of your faxes go to your representative, please make sure that you have the four digit extension of your zip code in your user information. You can find this field and make corrections at http://www.numbersusa.com/user after logging in to the site.  If you require assistance finding your four digit extension code, go to the United State Postal Service website found here: http://zip4.usps.com/zip4/welcome.jsp

ANSWER: There is no limit to users per household or computer. If there is more than one NumbersUSA member using your computer, each user must always remember to log out when he/she has finished sending faxes or visiting the Action Buffet so the next user can login using his/her unique username and password. Or, you can "switch users" by proceeding to the homepage and following the instructions below your where your name appears. If you still require help logging a user out, click here now.

ANSWER: Check to see if someone else is logged on to NumbersUSA on your computer. SEE PREVIOUS QUESTION.

ANSWER: As a member of NumbersUSA, you will receive emails containing updates and action requests from Roy Beck and/or NumbersUSA staff. NumbersUSA's website is designed for members to participate in helping to reform immigration law with the click of a button, and more often than not, in the critical hours and minutes leading up to a vote in Congress. By registering as a member on this website, you have signaled to us that you'd like to become an online activist, but you can decide whether you just want to send faxes to congress, relay information to other people, or totally immerse yourself in any activity we have listed on this site or action request we send to our members who have indicated they'd like to receive Action Alert emails.

If you want fewer — or more — Action Alert emails, CLICK HERE to change the frequency with which you receive our alerts.

ANSWER: If you would like to receive immigration information specific to your concerns and personal interests, please click here to specify the type of information you’d like to receive.

ANSWER: If your problem was not solved by one of the above answers, please submit a help request to the NumbersUSA Help Desk. When submitting your request, please provide as many details as possible in describing the problem you're experiencing. If you have a encountered an error with a specific page or fax, include the hyperlink to the webpage on which the problem occurs. If your problem pertains to logging in or out, be sure to include your email address that you registered with as well as your first and last name in the body of the message. The more information you provide to us, the faster we will be able to help you.

ANSWER: If you experience a webpage that won't load or downloadable files that won't open, click here to submit a helpdesk request and immediately alert our Tech team about your difficulties.

(In the form you are directed to, please explain what page you were using or file attempting to download. Sending us the exact page URL [copy and paste] is the best way to help us get started troubleshooting the difficulties you are experiencing.)